In the coming weeks, the minds of salon owners, managers and independent stylists will shift to the reopening process after shutdown from Covid-19. What will opening potentially look like, and how can you safely plan ahead? The gov’t has announced a mid-May opening for salons and will be providing protocols through WorkSafe BC. We have gathered several links to specific pages, at the end of this article, that will help you until all the details are unveiled.
We searched many re-opening regulations in the U.S. to get a better understanding of the potential steps and necessary tools that will help ensure a smooth and safe reopening of salon services, for your team and clients.
Here’s a list of what we found:
1. Scheduled Appointments Only – No walk-ins
2. Front line workers and those with mandatory grooming requirements for their job take precedence for appointments.
3. A strict limit of staff/clients in salon at any given time.
4. Aggressive distancing between stations.
5. Robust disinfecting procedures after every client.
6. Mandatory face coverings.
7. Strict record keeping with contact information in case of outbreak.
8. No friends, family with clients in salon at any point of their appointment.
9. Salon entry regulations.. text or call client waiting in their car before entering salon
10. One use policy for all stylist aprons, client capes, towels etc.. some are requiring long sleeves on stylists and disposable capes/aprons/facemasks.
Suggested Planning Steps for Reopening:
1. Create a few schedule mockups for staff keeping in mind that you might need to open longer hours with much fewer stylists working together. Maybe consider schedules that have every second and every third station open at a time. Have virtual team meetings to plant the seed that schedules may look different.
2. List all the pre-booked clients that missed their appointments due to closure and plot out how you could pre-book them. Perhaps give them a call and ask them for the best time of the day that works for them. Obviously the more flexible they are the easier it will be to schedule them into a modified schedule.
3. Write out the potential new procedures that staff and clients will need to follow starting with when a client can enter the salon to making payment and leaving. Plan that you will likely not have a waiting room and incorporate all the new disinfecting procedures at stations, sinks, capes, towels, stylist aprons and tools used on each client.
4. Check your stock and order what you will need for your stylists and clients comfort and safety. Include things like: capes, aprons, masks, towels, gloves, disposable cups/glasses, disinfecting sprays and wipes. Consider all the steps to make clients/staff experience a masked and touchless one. Find a collection of disinfection and personal protection products that you can order here: STOP THE SPREAD
5. Put a communications strategy together to get your new procedures out to clients and staff. Pre-warn them about all the changes and have staff direct clients in the salon to ensure safe distancing. Consider having clients pre-order their retail so that it is ready for them at the front desk when they leave to minimize fingerprints on retail shelves/products.
7. Create 3-4 month Financial Plan… Consider partnering with Salon Scale and Summit Salon Business for cost saving strategies and financial planning that can determine greater success in your business. Summit Business has a great podcast that is worth listening to for great tips to help you plan toward reopening: CLICK FOR PODCAST
We suggest keeping curbside retail sales in addition to potential reopening changes to ensure that you can bring in the maximum sales per day, and keep your business profitable yet safe. It is likely that these measures will be in place until there is a vaccine, so plan for the long haul.
We wish you all the most success with these quickly changing realities.. please join our private Facebook Group: ICON: BC Pros Collective to stay in the loop with your peers and the most recent updated information we have gathered..
WorkSafe BC Links:
WorkSafe C19 for Small Business: CLICK HERE
WorkSafe C19 Return to Safe Operation – General Guide: CLICK HERE
WorkSafe C19 PDF for Employers: CLICK HERE
WorkSafe Salon Industry Specific Page (Protocols will appear here FIRST when unveiled): CLICK HERE